Hong Kong, Sept. 3, 2024, — Cathay Pacific advises that the maintenance activity on our A350 fleet is progressing well. Our engineering team have thoroughly inspected our fleet of operational A350 aircraft within 24 hours. In total, we have identified 15 aircraft with affected engine components that require replacement and three have already gone through successful repairs. The remaining aircraft will continue to be out of service until they have been repaired and cleared for operation. We expect that all affected aircraft will resume operations by Saturday (7 September).
For today (3 September), there will be no further cancellations beyond those already announced. All impacted customers have been informed and provided with alternative travel options.
Looking ahead to tomorrow (4 September), we expect to cancel 10 additional regional return flights, while long-haul services should not be affected. Please refer to cathaypacific.com for the latest flight information.
For the remaining cancellations up to Saturday (7 September), we will provide further details by 2:00pm tomorrow.
Following the in-flight return on 2 September, Cathay Pacific identified an engine component failure in the A350 aircraft involved. We immediately brought this issue to the attention of the aircraft and engine manufacturers as well as our regulators. As a precautionary measure, a fleet-wide inspection of our A350 aircraft was initiated immediately.
At Cathay, safety of our customers and our people guides every decision we make. We sincerely apologise for the inconvenience caused and appreciate our customers’ patience and understanding.
The following flights have been cancelled:
Monday 2 September
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- Hong Kong to Sydney: CX 139
- Sydney to Hong Kong: CX 138
- Hong Kong to Singapore: CX 735 / CX 711
Tuesday 3 September
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- Hong Kong to Bangkok: CX 705 / CX 717 / CX 755
- Bangkok to Hong Kong: CX 750 / CX 754 / CX 712
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- Bangkok to Singapore: CX 717
- Singapore to Bangkok: CX 712
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- Hong Kong to Singapore: CX 659 / CX 691 / CX 759 / CX 739 / CX 735 / CX 711 / CX 715
- Singapore to Hong Kong: CX 690 / CX 734 / CX 716 / CX 692 / CX 710 / CX 658
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- Hong Kong to Tokyo (Narita): CX 524 / CX 526 / CX 500
- Tokyo (Narita) to Hong Kong: CX 527 / CX501 / CX 509
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- Hong Kong to Osaka(Kansai): CX 596 / CX 502
- Osaka (Kansai) to Hong Kong: CX 595
- Hong Kong to Taipei: CX 464
- Taipei to Hong Kong: CX 469
Wednesday 4 September
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- Hong Kong to Tokyo (Narita): CX 524
- Tokyo (Narita) to Hong Kong: CX 509
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- Hong Kong to Osaka(Kansai): CX 566
- Osaka (Kansai) to Hong Kong: CX 597 / CX 503
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- Hong Kong to Taipei: CX 464 / CX 466 / CX 494
- Taipei to Hong Kong: CX 469 / CX 461 / CX 495
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- Hong Kong to Singapore: CX 659
- Singapore to Hong Kong: CX 714 / CX 710 / CX 658 / CX 692
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- Hong Kong to Bangkok: CX 705
- Bangkok to Hong Kong: CX 750
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- Hong Kong to Beijing: CX 332
- Beijing to Hong Kong: CX 331
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- Hong Kong to Shanghai(Pudong): CX 368 / CX 360
- Shanghai (Pudong) to Hong Kong: CX 367 / CX 369
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- Hong Kong to Kuala Lumpur: CX 723
- Kuala Lumpur to Hong Kong: CX 722
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- Hong Kong to Kaohsiung: CX 432
- Kaohsiung to Hong Kong: CX 431
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- Hong Kong to Manila: CX 919
- Manila to Hong Kong: CX 918
- Hong Kong to Seoul (Incheon): CX 416
Thursday 5 September
- Seoul (Incheon) to Hong Kong: CX 417
We’re waiving ticket change fees, so you can rearrange your plans easily. View our special ticketing guidelines for A350 Fleet Inspection to learn more.